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What if I need to cancel my sedan, limo or van?
120 minutes prior to pickup time. Cancellations made within 120 minutes of pickup will be charged at full rate.
What if I need to cancel my Motorcoach or Minibus?
72 hours. Cancellations made within 72 hours of pickup will be charged at full rate.
What if I don't show up?
Billed at full rate.
Does Aristocrat offer VIP Services?
Yes. Aristocrat has and will continue to provide, at our clients request, concierge services, airport meeter/greeter, motorcoach hostess/host and guided tours.
What should I do for Airport Pickups?
For Domestic arrivals please meet the driver in the baggage claim area of your arriving flight. The driver will be holding a blue ARISTOCRAT sign with last name or company name on it. For International arrivals, please meet the driver directly outside of customs.